Z Desk – Support Tickets System with Knowledge Base and FAQs 1.6


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Z Desk – Support Tickets System with Knowledge Base and FAQs developed to create a support ticketing system. It allows posting articles and FAQs. It supports the creation of multiple departments and user roles based on your needs.
If you’ll be interested, free script installation (on cPanel) for the first time after purchase (limited time).
Main Features:
Mobile Friendly
Bootstrap 5 (Public Pages)
Based on CodeIgniter 3
Easy Installation Using Wizard
Dashboard and Statistics
Multiple Departments
Assign Multiple Users to Departments
Ticketing System
Tickets History
Auto Close Tickets
Email and Website Notifications
Knowledge Base
Share Articles on Social Media
Helpful or Not Helfpul Voting
FAQs Management
Unlimited User Roles
Unlimited Staff Members
Canned Replies with Placeholders
Assign Tickets to Agents
Option to Show all Tickets or only Assigned (Roles)
3 Colors for Public Pages
Generic User Login and Registration
Login with Username and Email Address
Social Login with Facebook, Google, and Twitter
Google reCaptcha
Secured Against XSS, SQL Injection and CSRF
Timezone Adaptive According to Every User’s Setting
Add User from Admin Panel
Edit User, User Profile Settings
Users List and Search with Different Filters
Date and Time Formats
Password Strength Setting
Users Invite System
Email Verification for Registration
Send Email to Registered User
Email Templates
Translation Ready
Backup Options
Cookie Consent Popup
Manage Active Sessions
Remember me Option
Reset Password
Maintenance Mode
Pages Management
Supports SMTP
Send Test Email
Google Analytics
Ajax Based

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