Ticketing Expert – Help desk system with email piping
Ticketing Expert Laravel App is a help desk system designed for small to medium sized companies. Customers could open tickets after creating an account, and staffs can reply to the tickets.
A user with admin role can create staffs, departments etc.
This system could import tickets from email accounts too. Email inbox will be reading using IMAP protocol. And staff can reply to the IMAP tickets and that will send to the customer’s email.